FAQs

How are we different from our sister company Paymentshield?

Paymentshield, which like Towergate is part of The Ardonagh Group, specialises in providing standard general insurance to customers via intermediaries, whereas Towergate provides a referral service aimed at supporting high net worth customers or those that require commercial insurance.


Will you cross sell to my client?

Yes, but only insurance products they need for their business. We will not cross sell any financial services such as protection insurance and mortgages.


Can I sell the policy to the client?

No need to – we make it as easy as possible for you and do all the hard work on your behalf.


Do I collect the premium?

No, we handle everything once you have passed the details over. Just wait for your commission to arrive!


How long till I get paid the commission?

See full details of the commission payaway process.


Am I responsible for the correct insurance policy being sold to my client?

No, we make recommendations to your client.


Do I get paid for the life of the policy or just inception?

Yes, you are paid for the life of the policy as long as you are authorised.


Is there a cap on my earnings?

No, there is no limit to the amount of extra income you can earn.


What happens if my client cancels the insurance mid-term?

If your client cancels mid-term, the commission loss will be clawed back from you in a future statement.


What are your SLAs and turnaround time of quotations?

We acknowledge your referral almost immediately and then contact your client as soon as possible or within 4 hours maximum.

Our Panel Of Insurers Include

  • Ageas
  • Allianz
  • Aviva
  • Axa
  • Chubb
  • Covea
  • Hiscox
  • Homelegacy
  • Lloyds
  • Lve
  • Nig
  • Rsa
  • Towergate
  • Zurich